Senior Risk Tools & Automation Lead
Core
Own the end-to-end agent experience for risk and fraud operations, designing the next generation of the risk workbench and driving automation through process efficiencies and AI.
Role type
Senior Product/Program Lead (Risk Operations)
Builds
Risk workbench, agent tools, and AI-assisted capabilities for fraud investigation
Domain
Fintech / Payments Risk / Fraud Operations
Deliverable
product features
Required skills
Operations program management, Product management, Fraud risk domain expertise, User experience design, Cross-functional stakeholder management, Automation strategy, Data analysis, Change management
Preferred skills
Agent workbench design, Generative AI/LLM application, Payment fraud/AML knowledge, Workflow automation platforms, Agile delivery, Global team leadership
Technologies
SQL, Rules engines, RPA, Low-code tools, LLMs
Responsibilities
Define agent needs and translate them into business requirements and user stories, Design and conceptualize the unified risk workbench, Lead automation opportunities and AI-assisted capabilities, Partner with Engineering and Data Science on tooling initiatives, Drive adoption and measure impact of tooling releases
Seniority
Senior, hands-on IC with leadership responsibilities
