Senior Systems Engineer, BizTech
Core
Senior Systems Engineer owning the configuration, migration, and continuous improvement of Airbnb's Atlassian platforms (Jira Cloud, JSM) and custom Forge applications.
Role type
Senior Systems Engineer (Enterprise Platform)
Builds
Enterprise collaboration systems (Jira Cloud, JSM, custom Forge apps) for Airbnb's workforce
Domain
Enterprise Software / Collaboration Tools / Atlassian Ecosystem
Required skills
Jira Cloud administration, Jira Service Management (JSM), Jira Data Center migration, Atlassian Forge development, JQL, Jira REST API, JavaScript, LDAP/Okta integration, Jira Automation, UAT planning, SAFe Agile
Preferred skills
SAFe Scrum Master certification, Rovo AI agent configuration
Technologies
Jira Cloud, Jira Service Management, Atlassian Forge, JavaScript, JSON, Postman, LDAP, Okta, Rovo
Responsibilities
Lead Jira Data Center to Cloud migration; architect scalable Jira configurations and workflows; build and maintain custom Forge applications; configure Jira Service Management projects and SLAs; write custom automation rules using Jira Automation and REST API; lead UAT for platform changes; act as strategic partner to business stakeholders; participate in on-call rotation for critical platform issues
Seniority
Senior, hands-on technical leader
