Taxi Trucks - Dispatch Officer
Core
Dispatch Officer responsible for allocating work to a fleet of 2-8 Tonne, 12-14 Tonne, and Semi/Special trucks to ensure 80% of jobs are picked up and delivered within agreed timeframes.
Role type
Operations Dispatch Officer (Logistics)
Builds
On-demand freight and courier services for clients
Domain
Logistics and Transportation
Required skills
Radio communication, fleet coordination, fatigue management, load restraint compliance, manual handling risk assessment, regional delivery planning, TMS data entry, sub-contractor performance management
Preferred skills
Heavy Vehicle National Law knowledge, return to work program coordination
Technologies
Two-way radio, Transport Management System (TMS), PDA equipment
Responsibilities
Allocate jobs to sub-contractors based on vehicle type and capacity; monitor driver workloads and fatigue; coordinate regional deliveries and accommodation; ensure compliance with safety and weight regulations; manage sub-contractor performance and incentive agreements.
Seniority
Individual Contributor