Strategy and Program Manager
Core
Shape the future of Global Operations by connecting commercial ambition, technical innovation, and operational delivery across Support, Professional Services, and Merchant Operations.
Role type
Senior Strategy & Program Manager
Builds
Scalable operational structures and workflows for global product pillars
Domain
Financial Technology / Payments
Required skills
Strategic problem solving, Systems thinking, Stakeholder management, Data-driven decision making, Process re-engineering, Agile execution
Preferred skills
AI integration, High-growth environment experience, Technical fluency
Responsibilities
Solve high-complexity, systemic challenges with no existing playbook; Design end-to-end customer lifecycle experiences; Identify and remove process debt and technical roadblocks; Connect global product pillars with operational domains; Use performance metrics to guide organizational improvements; Re-engineer processes to scale through intelligence.
Seniority
Senior, hands-on IC
