Payments Risk Analyst II
Core
Conduct detailed reviews of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers.
Role type
mid-level IC payments risk analyst
Builds
fraud mitigation strategies and operational efficiency in payments risk management
Domain
financial services / payments / fraud detection
Deliverable
dashboards & analysis
Required skills
payments risk analysis, fraud detection, chargeback investigation, ACH return analysis, wire dispute resolution, account takeover detection, root cause analysis, process improvement, generative AI tool usage
Preferred skills
blockchain analytics, cryptocurrency ecosystem knowledge, payments risk management tools
Technologies
LibreChat, Gemini, Glean
Responsibilities
Review escalated customer accounts for fraud risks, analyze fraud trends and patterns, collaborate on rule performance feedback, document review processes, identify workflow inefficiencies, maintain accuracy in investigations
Seniority
Junior, hands-on IC
