Registration/Titles Specialist
Core
Resolve title cases, process registrations, and serve customers through the vehicle ownership journey at Carvana's headquarters.
Role type
Hourly administrative specialist (title & registration)
Builds
Vehicle title transfers and registration packets for customers
Domain
Automotive / Government Licensing
Required skills
Document review, data entry, customer service, notarization, database management, state regulation compliance
Preferred skills
Vehicle title experience, DMV processes, government licensing
Technologies
Multiple internal databases, tracking systems, Remote Online Notary (RON) tools
Responsibilities
Review and complete documentation for vehicle title transfers; Contact customers, DMVs, and lienholders to resolve discrepancies; Input and retrieve data across databases; Process and mail registration packets; Notarize customer documents via video calls; Maintain detailed customer records.
Seniority
Entry-level to Junior, hourly