Project Coordinator, Professional Services
Core
Manage a portfolio of small- to medium-sized customer engagements in professional services, ensuring smooth delivery of cybersecurity and networking solutions.
Role type
Project Coordinator (Professional Services)
Builds
Customer engagements and project deliverables for SaaS/cloud technology clients
Domain
Cybersecurity, Networking, Cloud Technology
Required skills
Project coordination, Resource coordination, Capacity forecasting, Proactivity and ownership, Customer-facing communication, Cross-functional collaboration, PSA tool proficiency, Technical curiosity
Preferred skills
PMP/CAPM/Agile certification, Multilingual ability
Technologies
Certinia, Kantata, Salesforce, Jira, Google Workspace, Confluence
Responsibilities
Own project lifecycle from kickoff to closeout, Serve as primary customer-facing point of contact, Partner with leadership to coordinate resource assignments, Align internal technical resources and partners, Maintain rigorous project hygiene in PSA tooling, Anticipate future resource demands and advise on hiring
Seniority
Mid-level, hands-on IC
