Senior IT Engineer
Core
Senior IT Engineer responsible for building an AI-first, service-led IT function to automate processes and improve internal technology operations.
Role type
Senior IT Engineer (Service Management & Automation)
Builds
AI-powered IT solutions, automated workflows, and improved service delivery systems
Domain
Corporate IT / SaaS / IT Service Management
Deliverable
production ML models
Required skills
ITIL framework, API integration, scripting, AI/automation, identity and access management, employee lifecycle management, stakeholder management, roadmap planning
Preferred skills
AI agents, intelligent workflow orchestration, knowledge management systems, internal tooling development, security and compliance
Technologies
Apple devices, Okta, Google Workspace, Slack, Atlassian
Responsibilities
Act as senior escalation point for complex IT incidents, design and implement AI-powered solutions, improve employee onboarding and offboarding processes, build and maintain IT roadmaps, partner with cross-functional teams to deliver technology solutions
Seniority
Senior, hands-on IC
