Lancôme Counter Manager
Core
Lead a high-performing team to drive sales performance and deliver exceptional luxury skincare, makeup, and fragrance experiences at a department store counter.
Role type
Counter Manager (Luxury Beauty Retail)
Builds
Skincare, makeup, and fragrance product sales and client experiences
Domain
Luxury Beauty Retail
Deliverable
product features
Required skills
Team leadership, sales target management, clienteling, inventory management, visual merchandising, rostering, performance coaching
Preferred skills
Luxury brand experience, beauty product knowledge, mentorship
Responsibilities
Lead and inspire the team to achieve sales targets and service KPIs; Deliver personalized beauty consultations; Build strong client relationships through clienteling; Coach and develop team members; Manage daily counter operations including rostering and reporting; Maintain stock levels and inventory accuracy; Ensure visual merchandising standards; Collaborate on marketing campaigns and events.