Director, Strategy & Operations, Consumer
Core
AI-native strategy and operations leader driving high-impact growth initiatives for a Direct-to-Consumer life insurance business, spanning product portfolio expansion, customer lifecycle management, and multi-channel revenue growth.
Role type
Director, Strategy & Operations (Consumer)
Builds
Revenue growth initiatives across term life, IUL, and estate planning products via organic, performance, paid social, TV, and partnership channels.
Domain
Life Insurance Technology / Direct-to-Consumer
Deliverable
product features
Required skills
Strategic planning, unit economics modeling (CAC, LTV, payback), cross-functional leadership, OKR planning, AI adoption strategy, structured problem solving, rapid learning, executive communication, decision-making under ambiguity
Preferred skills
Experience in top-tier management consulting or investment banking, founding role experience, hands-on AI experimentation
Technologies
AI tools and frameworks for business optimization
Responsibilities
Identify and prioritize growth opportunities across products, customer lifecycle, and channels; drive initiatives from concept to completion; assess new opportunities with business cases and unit economics; guide teams on priorities; own quarterly OKR planning; lead cross-functional projects; partner with leaders to reimagine functions using AI
Seniority
Director, hands-on IC with strategic scope