Senior Sales Operations Analyst
Core
Senior individual contributor resolving complex, high-impact Sales and Service issues and strengthening processes for the revenue organization.
Role type
Senior Sales Operations Analyst
Builds
Scalable processes, controls, playbooks, and exception documentation for Salesforce and CPQ operations.
Domain
Automotive marketplace sales operations
Required skills
Salesforce Sales Cloud, Service Cloud, and CPQ expertise; bulk data management (G-Connector, Data Loader); analytical problem-solving; process standardization and automation; stakeholder management
Preferred skills
Salesforce certifications; GSuite proficiency; experience with revenue attribution and system configuration changes
Technologies
Salesforce, CPQ, GSuite, G-Connector, Salesforce Data Loader
Responsibilities
Lead resolution of complex, ambiguous, and high-impact Sales issues including large account rebuilds and revenue attribution fixes; Triage systemic issues and coordinate cross-functional resolution; Serve as subject matter expert for Salesforce and CPQ operational workflows; Lead operational change management for new products and policy updates; Design scalable processes to reduce manual work; Act as a consultative business partner to Sales and Service leaders
Seniority
Senior, hands-on IC