CareerPlan

Senior Director, Membership Strategy

Los AngelesFull-time$228k–$285k2026-10-27 → 2026-11-11
Hybrid

Core

Define and evolve Crunchyroll's global membership value proposition by connecting streaming, games, commerce, and digital manga into a unified experience.

Role type

Senior Director, Membership Strategy (Strategy & Business Development)

Builds

Global membership experience, strategic frameworks, and business cases for new benefits.

Domain

Media & Entertainment, Subscription Services, Anime/Manga

Required skills

Strategic planning, value proposition design, cross-functional leadership, financial modeling, market research, pricing strategy, stakeholder management, data analysis, competitive intelligence, presentation skills

Preferred skills

Management consulting background, media/tech/subscription industry experience, MBA, digital retail/e-commerce experience

Technologies

None explicitly stated

Responsibilities

Define global membership value proposition, set strategic priorities connecting multiple business lines, partner with senior leaders to align strategies, establish strategic frameworks and performance measures, shape membership tier and pricing strategy, build business cases for new benefits, partner with Finance on growth and unit economics, develop fan segmentation frameworks, evaluate competitive positioning, monitor industry trends, present recommendations to senior leadership

Seniority

Senior Director, 15+ years experience