Senior Customer Engineer, Digital Native - Vancouver BC
Core
Senior Customer Engineer acting as a trusted technical advisor and primary architect of the customer journey, bridging technical strategy and business value for enterprise clients.
Role type
Senior quota-carrying Customer Engineer (Digital Native)
Builds
Cloudflare architectures, bespoke solutions, and customer adoption blueprints for DNS, CDN, Zero Trust, and Network Security.
Domain
Internet infrastructure, Cloud Security, SaaS, Enterprise Networking
Required skills
Enterprise network architecture design, SaaS metrics and quota management, complex stakeholder communication, Internet fundamentals (DNS, BGP, TCP/UDP), Security (WAF, Zero Trust, SASE), Performance optimization, AI/LLM workflow automation, Scripting (Python, JavaScript, Go)
Preferred skills
Experience with Cloudflare Professional Services, deep knowledge of edge computing functions, ability to white-board complex systems
Technologies
Cloudflare (DNS, CDN, Zero Trust, Workers, WAF), Python, JavaScript, Bash, Lua, Go, RESTful/GraphQL APIs, LLMs
Responsibilities
Lead technical deep-dive discovery and Proof of Concepts (PoCs) with Account Executives; Design structured migration and onboarding blueprints; Carry variable quota for new business acquisition and account growth; Lead technical Quarterly Business Reviews (QBRs); Leverage AI agents to automate routine tasks like RFP responses and telemetry monitoring; Design and govern technical resources and architectural best practices.
Seniority
Senior, quota-carrying IC
