Software Engineer - Customer Success
Core
Client-facing engineer acting as a technical consultant to design, configure, and implement custom integrations for the Fraud Analysis platform.
Role type
Senior IC software engineer (client-facing)
Builds
Custom Java interfaces, web service integrations, and bespoke extensions for the Fraud Analysis platform
Domain
Financial crime prevention / Fraud detection
Deliverable
production ML models | product features
Required skills
Java, SQL, NoSQL, Cloud platforms (AWS, Azure, GCP), Messaging systems (Kafka, RabbitMQ), Zookeeper, Cassandra, Docker, Ansible, Thread and JVM Memory Management
Preferred skills
Client engagement experience, Agile principles
Responsibilities
Consult with clients to define technical requirements and architectural approaches; Develop high-quality, testable Java code for custom extensions; Diagnose complex performance and integration challenges; Act as a strategic bridge between client business goals and technical execution; Mentor and coach other team members; Provide Second Tier support for live clients
Seniority
Senior, hands-on IC
