Customer Service / Internal Sales
Core
Handling customer enquiries, order entry, data processing, and sales support for an external sales team.
Role type
Customer Service / Internal Sales Officer
Builds
Sales support and administrative functions for external sales teams
Domain
Recruitment / Staffing
Deliverable
product features
Required skills
Phone and email communication, order entry, data processing, MS Office (Excel), SAP experience, multitasking, autonomous work, meeting deadlines
Preferred skills
Driver licence, own transport
Responsibilities
Responding to phone, email, and in-person customer enquiries; Accurate order entry, purchase orders and data processing; Providing sales and administration support for the external sales team; Assisting walk-in customers at the trade counter; Ensuring a high level of customer satisfaction through timely communication and follow-up