Systems Engineer, Tech Foundations (Jira cloud)
Core
Configure, maintain, and migrate Airbnb's Atlassian platforms (Jira Cloud) from Data Center, focusing on workflows, automation, and service management.
Role type
Mid-level Systems Engineer (Atlassian/Jira Cloud)
Builds
Jira Cloud environments, migration workstreams, and automation solutions for internal teams.
Domain
SaaS platform operations (Atlassian/Jira)
Required skills
Jira Cloud administration, Jira workflow design, JQL, Jira Data Center to Cloud migration, Jira REST API, JavaScript, Jira Automation rules, Jira Service Management configuration, user lifecycle management, test script execution.
Preferred skills
SAFe or Scrum certification, experience with Atlassian Rovo AI, familiarity with enterprise tools (Slack, Asana, Figma, Airtable, Miro).
Technologies
Jira Cloud (JSW, JSM), Jira Data Center, Jira REST API, JavaScript, JSON, Postman, Okta, LDAP, Atlassian Forge.
Responsibilities
Administer Jira Cloud Software and Service Management; design and implement custom workflows and permission schemes; lead end-to-end migration of projects from Data Center to Cloud; configure SLAs, queues, and approval workflows; build dashboards and reporting; maintain automation rules and integrate with identity providers; support on-call rotation for platform incidents.
Seniority
Mid-level, hands-on IC
