Customer Security Compliance Specialist
Core
Act as a trusted security advisor to enterprise customers, managing security questionnaires, RFPs, audits, and public enablement while leveraging in-house AI tools to automate compliance operations.
Role type
Senior Customer Security Compliance Specialist (GRC)
Builds
Automated compliance workflows, security evidence repositories, and public trust resources using in-house AI platforms.
Domain
Cybersecurity compliance, GRC, and enterprise risk management
Deliverable
production ML models
Required skills
Security compliance frameworks (PCI DSS, ISO 27001, SOC 2, NIST), AI workflow building (prompt engineering, RAG, API automations), technical writing, customer-facing communication, cross-functional leadership, basic scripting (Python, SQL, shell)
Preferred skills
Cloud/network engineering, global privacy regulations (GDPR, CCPA), automated operational metrics
Technologies
Cloudflare proprietary AI platforms, Python, SQL, shell
Responsibilities
Orchestrate AI pipelines to draft and validate security questionnaire responses; engage enterprise customers on security architecture and contract terms; host and facilitate customer security audits; design and iterate custom AI workflows for compliance automation; curate authoritative compliance data for AI models; author public security content and maintain the Trust Portal.
Seniority
Senior, hands-on IC
