Implementation Manager
Core
Guide enterprise customers through their transition to Agentic Workflow Management (AWM) by defining AI-powered work, aligning stakeholders, and driving measurable impact across high-value workflows.
Role type
Senior Implementation Manager (Consulting)
Builds
Production-ready workflows with embedded AI capabilities and structured implementation plans for enterprise clients.
Domain
SaaS / Enterprise Consulting / Generative AI
Deliverable
production ML models | product features
Required skills
Customer-facing implementation consulting, Generative AI and platform technologies, AI workflow design, Agent orchestration, Enterprise platforms, Data governance, Change management, Project management, Cross-functional coordination, Stakeholder alignment
Preferred skills
Curiosity about AI tools, Empathy in user adoption, Navigating ambiguity, Structured communication
Technologies
Asana AI, Generative AI platforms, Enterprise workflow tools
Responsibilities
Lead structured onboarding engagements and align stakeholders on platform setup and workflow priorities. Document and transition clear implementation plans capturing prioritized workflows and risk mitigation. Guide customers through process mapping, workflow configuration, and user acceptance testing. Coordinate cross-functional delivery across time-bound engagements. Develop deployment roadmaps for scaling AI usage. Lead operational check-ins to monitor workflow performance and unlock adoption opportunities. Partner with Customer Success, Sales, and R&D to drive business growth.
Seniority
Senior, hands-on IC
