Level 3 Application Engineering / Product Specialist, Officer
Core
Advanced escalation layer for complex CRIMS technical, functional, and operational issues, diagnosing root causes and bridging to Product Engineering.
Role type
Senior IC application engineering specialist (financial services)
Builds
CRIMS trading platform stability and operational reliability
Domain
Financial services / Investment management / Trading systems
Required skills
Root-cause analysis, SQL, database analysis, defect recreation, workaround design, Sev1 incident leadership, Jira management, runbook authoring, observability tooling, C#/.Net or Java familiarity
Preferred skills
CRIMS domain expertise, C#/.Net or Java proficiency, observability tooling (Dynatrace, Datadog, SolarWinds)
Technologies
CRIMS, SQL, Jira, Dynatrace, Datadog, SolarWinds, C#/.Net, Java
Responsibilities
Lead Sev1 critical incidents, perform deep technical troubleshooting across logs and databases, conduct structured root-cause analysis, reproduce defects with QA, engineer workarounds for trading functions, manage engineering escalations and defect tracking, define monitoring requirements and author runbooks, support new product introduction to operations.
Seniority
Senior, hands-on IC