Client Services Director
Core
Strategic and operational leadership for a disability service portfolio including Supported Independent Living, Pathways, and regional operations.
Role type
Senior IC Director of Client Services
Builds
Person-centred, rights-based disability services across the Northern Territory
Domain
Disability services / Human services
Required skills
Strategic leadership, operational management, financial performance management, risk management, safeguarding, team leadership, regulatory compliance, budget oversight, incident management, workforce management
Preferred skills
Regional/remote operations experience, dual SIL and day program leadership, MBA or postgraduate qualification in leadership/governance
Technologies
NDIS Practice Standards, NDIS Quality and Safeguards Commission requirements, SCHADS Award, behaviour support frameworks
Responsibilities
Hold strategic and operational accountability for the disability service portfolio, translate organisational strategy into person-centred services, ensure operational stability and service continuity, drive financial performance and sustainable service delivery, maintain safeguarding integrity and oversee participant safety, lead proactive risk management, lead and develop the service management team
Seniority
Senior, executive leadership