Residential Support Worker - Catherine House
Core
Provide safe, supportive accommodation and daily support for women experiencing homelessness, helping them build confidence and work towards a stable future.
Role type
Residential Support Worker
Builds
Residential support services for women experiencing homelessness
Domain
Social services / Homelessness support
Deliverable
physical/clinical work
Required skills
Trauma-informed practice, person-centred care, strengths-based practice, building therapeutic relationships, documentation and case note management, incident reporting, MS Office proficiency, driving, first aid response
Preferred skills
Certificate III in Community Services, experience in family and domestic violence services, experience in homelessness services
Responsibilities
Create a welcoming environment for residents, build trust and healthy boundaries with residents, support residents in finding their own way forward, maintain accurate documentation and case notes, report incidents, work rotating shifts including day, afternoon, overnight and sleepover
Seniority
Entry-level to Mid-level, hands-on support staff