[Coupang Fulfillment Service] Director, Fulfillment Center Automation Maintenance
Core
Lead the strategy, execution, and continuous enhancement of automation maintenance programs across multiple fulfillment centers to ensure equipment reliability, uptime, and operational continuity.
Role type
Director, Fulfillment Center Automation Maintenance
Builds
Reliable, scalable automation systems and material handling equipment for high-volume order fulfillment
Domain
Logistics / Warehousing / Automation
Required skills
Strategic planning, operations leadership, equipment reliability management, vendor management, root cause analysis, data-driven decision-making, cross-functional collaboration, continuous improvement methodologies
Preferred skills
Engineering degree, e-commerce fulfillment experience, advanced automation technologies (AGVs/AMRs, robotics, sortation), multi-site organization leadership, predictive maintenance, system integration
Technologies
WMS, WCS, WES, AGVs, AMRs, robotics, sortation systems, conveyors
Responsibilities
Develop long-term automation maintenance strategy and technology roadmap, lead maintenance operations across fulfillment centers, manage vendor relationships and system integrators, oversee engineering audits and corrective actions, drive reliability and cost improvement initiatives, coach and develop high-performing teams
Seniority
Director, strategic leadership with hands-on oversight
