Implementation Consultant
Core
Lead customer implementations for the OneTrust Privacy and Data Governance platform, acting as the primary contact to build relationships, oversee functional adoption, and consult on system and regulatory best practices.
Role type
Implementation Consultant (SaaS)
Builds
Customer implementations and adoption of privacy and data governance workflows
Domain
Data Privacy, Security, and Governance
Required skills
Customer relationship management, functional implementation, regulatory knowledge, software troubleshooting, stakeholder engagement, solution architecture
Preferred skills
Industry privacy certifications (CIPP/E, CIPP/US, CIPM, CRISC), mentoring junior colleagues
Technologies
SaaS platforms, web services
Responsibilities
Oversee functional implementation and platform adoption, support customers throughout the implementation process, consult on system and regulatory best practices, monitor and analyze customer adoption, represent customer issues to product and engineering teams, mentor junior colleagues
Seniority
Mid-level, hands-on IC
