Senior SaaS Operations Engineer
Core
Lead the design, implementation, and maintenance of complex information systems and enterprise AI platforms to support a global SaaS environment.
Role type
Senior SaaS Operations Engineer (Systems Administration & AI Governance)
Builds
High-availability IT infrastructure, AI-assisted automations, and secure enterprise AI tool deployments
Domain
SaaS, Cloud Infrastructure, Enterprise AI Operations
Deliverable
production ML models | infrastructure
Required skills
Systems Administration, Cloud environment management, Team leadership and mentorship, Enterprise AI tool administration, Automation and scripting, Identity and Access Management (Okta)
Preferred skills
Infrastructure-as-code (Terraform, Ansible), AI API integration and prompt engineering, AI governance practices
Technologies
Google Workspace, Zoom, Slack, GitHub, Atlassian, Okta, Claude, OpenAI, Gemini, Terraform, Ansible
Responsibilities
Lead the design, implementation, and maintenance of complex information systems ensuring high availability and security; Proactively identify and mitigate system vulnerabilities; Lead and mentor a team of engineers; Administer enterprise AI platforms including SSO/SCIM and license management; Build AI-assisted automations to reduce manual IT work; Provide expert-level troubleshooting for critical system issues
Seniority
Senior, hands-on IC with leadership responsibilities
