Instructional Designer
Core
Design and build scalable, AI-enabled learning experiences (video, in-app, certifications) for customers, partners, and internal teams to master Feedzai's fraud-prevention and risk-management products.
Role type
Senior Instructional Designer (AI-native, product education)
Builds
Video tutorials, in-app learning journeys, interactive modules, and product certifications
Domain
Fintech / AI / Fraud Prevention
Deliverable
product features
Required skills
Instructional design fundamentals, multimedia production, generative AI tools, product documentation, localization, data analytics
Preferred skills
Software product education, UX collaboration, technical writing
Technologies
Synthesia, Descript, Camtasia, Adobe Creative Cloud, Pendo
Responsibilities
Design learning journeys and assessments, produce video and in-app content, partner with Product/UX/SMEs, measure learning impact and iterate
Seniority
Mid-Senior, hands-on IC
