Business Analyst – Energy & Utilities
Core
Business Analyst specializing in Retail Energy, bridging business needs and technology solutions to drive digital transformation in the energy sector.
Role type
Senior IC Business Analyst (Retail Energy)
Builds
Business and digital transformation initiatives for clients in the Retail Energy value chain
Domain
Energy & Utilities, Retail Energy
Required skills
Business analysis, requirements gathering, process analysis and optimization, functional documentation, stakeholder management, solution design and validation, consulting and project delivery
Preferred skills
Knowledge of Customer Information Systems (CIS), Energy Billing, Electronic Data Interchange (EDI), customer lifecycle management, sales processes, Commercial & Industrial (C&I) or Mass Market products, Agile methodologies, BPMN, digital transformation support
Technologies
Jira, Confluence
Responsibilities
Collaborate with stakeholders to identify and document business needs and functional requirements; Analyze existing processes to identify gaps and design improved future-state processes; Translate requirements into functional specifications, BRDs, process flows, and user stories; Facilitate workshops and interviews to ensure alignment between business and IT teams; Support implementation and validation of business solutions; Prepare analyses, presentations, and recommendations for project delivery
Seniority
Mid-Senior, hands-on IC