[쿠팡] 로켓배송 상품 등록 프로세스 운영팀 매니저 (Consumable Onboarding)
Core
Manage the retail product onboarding process to ensure rapid and accurate product exposure to customers, collaborating with suppliers and business managers to optimize quality and productivity.
Role type
Senior Operations Manager (Retail Onboarding)
Builds
Retail product catalog and onboarding workflows for Coupang's Rocket Delivery service
Domain
E-commerce / Retail / Platform Operations
Deliverable
product features
Required skills
Process management, Process improvement, Data analysis, Stakeholder collaboration, Data-driven problem solving
Preferred skills
Category operations, Service level management, SQL/Tableau/Power BI, Automation project leadership, Prioritization in fast-paced environments
Technologies
Microsoft Excel, Google Sheets, SQL, Tableau, Power BI
Responsibilities
Establish and manage onboarding process standards and quality metrics; Lead initiatives to reduce lead time and automate onboarding; Analyze operational data to identify and resolve quality issues; Collaborate with retail business units to build onboarding processes for new products; Monitor supplier communications and registration status to manage productivity; Structure and execute operational strategies while managing guides and manuals
Seniority
Senior, hands-on IC