Expression of Interest- Customer Care
Core
First point of contact for small business customers, helping them understand insurance options and ensuring a positive experience via phone, email, and chat.
Role type
Customer Service Agent (Call Centre)
Builds
Insurance products and support services for small businesses
Domain
Insurance
Deliverable
client delivery
Required skills
communication, customer service, troubleshooting, record keeping, follow-up
Responsibilities
Respond to customer inquiries via email, phone, and chat; troubleshoot technical issues to help customers use the platform; maintain accurate records of customer interactions; follow up with customers to ensure issues are resolved
Sourced via viewjobs · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
