CareerPlan

Product Manager, Toast Ticketing

Boston, Massachusetts, USAFull-time$149k–$304k2026-11-03 → 2026-11-10
Hybrid

Core

Own the end-to-end strategy and roadmap for Toast Ticketing, a product enabling restaurants and venues to sell event tickets, take payments, and check guests in at the door.

Role type

Principal Product Manager (Senior IC)

Builds

Toast Ticketing feature within the Toast Tables point-of-sale platform

Domain

Hospitality technology / Restaurant operations / Digital commerce

Deliverable

product features

Required skills

Product strategy, product-market fit, revenue product ownership, GTM partnership, data-driven decision making, AI tool usage, stakeholder management

Preferred skills

Payments/commerce/ticketing experience, restaurant/hospitality tech background, zero-to-one product launch, pricing and packaging, SQL/data analysis

Technologies

AI tools, SQL

Responsibilities

Own the ticketing roadmap from open beta to general availability; run the weekly build loop with engineering; learn from early customers to prioritize backlog; carry commercialization with GTM partners; keep live customers healthy by resolving escalations; own business metrics and revenue goals.