[NORDICS] Logistics Team Lead - all genders
Core
Senior leadership role leading the Logistics Performance Team for the Nordic region (Norway, Sweden, Denmark) to drive operational excellence, optimize delivery performance, and ensure high customer satisfaction for HelloFresh meal kit deliveries.
Role type
Senior Logistics Team Lead (B2C)
Builds
Middle & Final mile delivery networks and carrier performance management for meal kit deliveries
Domain
Logistics / Supply Chain / Food Delivery
Required skills
B2C carrier management, P&L ownership, contract negotiation, team leadership, data analysis, crisis management, supplier relationship management
Preferred skills
Experience with perishable products, knowledge of logistics tech systems, fluency in Danish
Technologies
Google Suite, SQL, Power BI, AI
Responsibilities
Manage relationships with Middle & Final mile 3PLs to improve performance and reduce costs; Track and analyze carrier metrics (OTD, service quality, reliability); Lead and motivate the logistics team; Own full P&L and manage supplier contracts; Evaluate new carrier opportunities and onboarding; Set long-term strategy and quarterly OKRs/KPIs; Analyze customer feedback (NPS, Trustpilot) to drive improvements.
Seniority
Senior, hands-on IC with leadership responsibilities