Director Membership and Operational Planning
Core
Own the bottom-up Membership plan, translating strategy and growth targets into actionable annual and multi-year plans across acquisition, conversion, retention, and monetization.
Role type
Director, Membership & Operational Planning
Builds
Executable membership growth plans, investment scenarios, and operating rhythms for a global streaming platform
Domain
Digital media, streaming, subscription business
Required skills
Growth planning, strategy and operations, commercial planning, financial planning, scenario modeling, investment decisions, KPI reporting, plan-versus-actual analysis, cross-functional leadership, executive communication
Preferred skills
Management consulting, strategy and operations, MBA or equivalent advanced degree, passion for anime or entertainment
Technologies
None stated
Responsibilities
Own the Membership bottom-up plan across initiatives, markets, business levers, investments, timing, owners, dependencies, and expected impact. Translate long-term strategy and high-level targets into actionable annual and multi-year plans. Lead Membership planning cycles coordinating inputs across Finance, Growth, Marketing, Lifecycle, Product, Engineering, Data & Insights, Business Development, Lines of Business, and Regional teams. Build scenarios to understand the impact of different investments, timing, market conditions, content plans, product dependencies, and business performance. Partner closely with Finance on assumptions, investment planning, budget tracking, and plan-versus-actual performance. Maintain the portfolio of Membership initiatives ensuring clear ownership, milestones, success measures, resource needs, and expected business impact. Surface risks, dependencies, and trade-offs early to help leaders make clear decisions. Lead Membership operating rhythms including initiative tracking, QBRs, executive business reviews, and plan-versus-actual reporting. Turn complex business inputs into clear executive updates, recommendations, and decision materials. Build planning tools, standards, and processes that improve accountability and decision-making. Connect teams across functions and regions to clarify ownership and decision rights.
Seniority
Director, strategic planning & cross-functional leadership
