AI Trainer (Part-time)
Core
Part-time AI Trainer improving an AI voice agent system for consumer lending by annotating mortgage conversation data and providing feedback on AI responses.
Role type
Part-time AI Trainer (Data Annotation & Quality Assurance)
Builds
AI voice agents for mortgage lenders
Domain
Consumer lending / Mortgage servicing / AI
Deliverable
production ML models
Required skills
Mortgage industry knowledge, customer service experience, data annotation, quality testing, attention to detail
Preferred skills
Mortgage Customer Service Supervisor experience, feedback training experience
Technologies
AI voice agents
Responsibilities
Annotate and label data from mortgage-related conversations, Give feedback on AI responses to improve accuracy, Test AI for issues including response quality and realism, Train AI system to handle mortgage servicing phone calls
Seniority
Part-time, hands-on contributor