Forward Deployed Automation Engineer (FDAEs)
Core
Build and deploy intelligent automation solutions (RPA, scripts, AI agents) to eliminate manual work and improve efficiency in Workforce Management and operational processes.
Role type
Senior IC automation engineer (RPA, AI, and data integration)
Builds
Production automation workflows, data pipelines, and integrations for operational teams
Domain
Telecommunications / Workforce Management / Intelligent Automation
Deliverable
production ML models | product features
Required skills
Python, PowerShell, RPA (UiPath, Automation Anywhere, Power Automate), SQL, API integration, Cloud platforms (AWS/Azure/GCP), CI/CD, LLM integration, RAG, Agentic AI workflows
Preferred skills
Prompt engineering, containerization (Docker), custom automation framework development
Technologies
UiPath, Automation Anywhere, Power Automate, Python, PowerShell, SQL, AWS, Azure, GCP, Docker, OpenAI, Gemini
Responsibilities
Design, develop, and deploy automation solutions to replace manual operational tasks; Embed within operations to identify inefficiencies and prototype solutions; Build Tier 1–2 automations including data pipelines and reporting scripts; Guide operational staff in creating simple automations; Quantify operational impact and ROI of automation initiatives; Present technical solutions and outcomes to leadership and operational teams.
Seniority
Senior, hands-on IC
