Data Analyst, Platform Excellence Ops Analytics
Core
Leverage operational performance data to diagnose fulfillment quality gaps, detect and resolve quality issues, and deliver data-driven recommendations to improve Instacart's products and processes.
Role type
Data Analyst (Operational Analytics)
Builds
Dashboards, analytical plans, and insights decks for retailer performance and fulfillment quality.
Domain
Grocery delivery / Marketplace / Logistics
Deliverable
dashboards & analysis
Required skills
SQL, Excel, Google Sheets, PowerPoint, Google Slides, data visualization, root cause analysis, hypothesis testing, data aggregation, anomaly detection
Preferred skills
Snowflake, GitHub, Jira, Tableau, Mode, AI tools for analytics, consumer marketplace experience
Responsibilities
Monitor and resolve retailer performance issues; analyze large datasets to identify fulfillment quality root causes; create and present insights decks to cross-functional stakeholders; support ad hoc analyses and launch impact assessments.
Seniority
Individual Contributor, 1+ years experience
