Спеціаліст з обслуговування клієнтів (ТРЦ City Center)
Based in Ukraine
Core
Ensuring uninterrupted cinema operations, managing team scheduling, handling cash operations, and assisting customers with services and film information.
Role type
Cinema operations specialist / Team lead
Builds
Daily cinema operations and customer service experience
Domain
Entertainment / Retail
Required skills
Team management, scheduling, cash handling, reporting, customer service, multilingual communication
Preferred skills
Experience in service sector, ability to work in a team, attention to detail
Technologies
POS systems, scheduling software
Responsibilities
Ensure uninterrupted cinema operations, select and organize team work, create shift schedules, control cash operations, compile reports, assist in customer service, communicate with visitors about services and films
Seniority
Junior to Mid-level, hands-on IC