Team Lead - CDD Risk, Onboarding
Core
Lead a team responsible for reviewing new and existing merchants from a risk, regulatory, and compliance perspective to ensure a healthy merchant portfolio.
Role type
Senior IC people manager (CDD Risk & Onboarding)
Builds
Merchant onboarding processes and risk assessment workflows
Domain
Financial Technology / Payments / Compliance
Required skills
People management, AML/CDD/KYC/EDD knowledge, Risk assessment, Process improvement, Stakeholder management, Data analysis, Coaching, Operational strategy
Preferred skills
Asian languages (Japanese/Mandarin), Technical SME capability
Technologies
None stated
Responsibilities
Lead and develop a team for merchant risk assessments and onboarding; Monitor KPIs, SLAs, and quality; Manage individual and team performance; Drive process improvement initiatives; Collaborate with Compliance, Product, and Sales teams; Use data to inform operational decisions.
Seniority
Senior, hands-on IC
