Solutions Consultant
Core
Bridge the gap between Sales, Account Management, Global Operations, Solutions Engineers, and Product to ensure the successful design, development, deployment, and stability of integrations for clients.
Role type
Solutions Consultant (Integration Delivery)
Builds
End-to-end delivery of common integrations (purchase order, booking, ASN, shipment milestones, freight invoices) connecting Flexport Platform with external Global Trade Ecosystem.
Domain
Global trade, supply chain logistics, system integration
Required skills
Functional requirements gathering, project requirements design, functional testing, operations impact analysis, integration testing, user acceptance testing (UAT), cross-functional collaboration, project leadership, multi-priority management, technical communication
Preferred skills
EDI X12 and EDIFACT experience, API experience, data analytics and manipulation, supply-chain or logistics experience
Technologies
FTP, SFTP, AS2, JSON, XML, delimited files, AI-assisted tools
Responsibilities
Own end-to-end delivery for common integrations; participate in functional requirements gathering and own project requirements design; leverage AI tools to accelerate integration testing and documentation; share functional insights on freight forwarding scenarios; collaborate with Account Management and Global Operations to review SOP changes; work with Solutions Engineers to create business objects for integration testing; facilitate UAT across end-users; partner with Client Solutions to drive adoption and aggregate feedback; partner with Account Executives to support pre-sales integration requests
Seniority
Mid-level, hands-on IC