Senior Program Manager, Health Coaching
Core
Lead strategy, business planning, and data-driven continuous improvement for Health Coaching programs to enhance coach and member outcomes.
Role type
Senior Program Manager (Health Coaching Operations)
Builds
Health Coaching programs and operational workflows for chronic disease management
Domain
Digital Health / Chronic Disease Management
Required skills
Strategic roadmap management, Data analysis, Change management, Stakeholder alignment, Process improvement, Project governance
Preferred skills
MBA or Masters degree, PMP or CSM certification, Healthcare-related certification, Lean or Kaizen certification
Technologies
Custom metrics, SOPs, Business cases
Responsibilities
Document and manage business priorities, project schedules, and success criteria; Analyze data to identify process improvement opportunities and define focus areas; Facilitate decision-making and alignment across cross-functional stakeholders; Develop materials for Care Team training and knowledge bases; Drive continuous improvement and new workflow implementation independently.
Seniority
Senior, hands-on IC