Außendiensttechniker - Remote
Core
Field service technician responsible for the full lifecycle of customer experience for 3D printing systems, including installation, training, and repairs.
Role type
Senior field service technician (hardware/electromechanical)
Builds
3D printing systems and related hardware for enterprise customers
Domain
Manufacturing / 3D Printing / Hardware
Deliverable
physical/clinical work
Required skills
Electromechanical troubleshooting, hardware installation, customer training, travel management, documentation, bilingual communication (German/English)
Preferred skills
French language skills, startup environment experience, passion for 3D printing
Technologies
3D printing systems, Salesforce
Responsibilities
Install and commission new 3D printing systems at customer sites, conduct structured on-site user training, perform emergency repairs and preventive maintenance, diagnose and resolve electromechanical faults, manage complex travel logistics, document all service activities in Salesforce