Field Service Engineer - Remote
Core
On-site Field Service Technician responsible for installing, training, and repairing 3D printing systems for customers across the DACH region.
Role type
Field Service Technician (Electromechanical/Hardware)
Builds
3D printing systems for design, prototyping, and manufacturing
Domain
3D Printing / Additive Manufacturing
Deliverable
physical/clinical work
Required skills
Electromechanical troubleshooting, equipment installation, user training, travel management, Salesforce documentation, German (C1), English (C1)
Preferred skills
French fluency, startup environment experience, passion for 3D printing
Technologies
Salesforce, 3D printing systems
Responsibilities
Install, commission, and calibrate new 3D printing systems at customer sites; conduct on-site user training for operation and basic maintenance; perform rapid-response break-fix repairs and preventative maintenance; manage complex travel schedules and submit expenses; document all activities in Salesforce.
Seniority
Individual Contributor, hands-on technical role