Field Service Technician
Core
On-site installation, commissioning, training, and repair of industrial 3D printing systems for customers.
Role type
Field Service Technician (Hardware/Electromechanical)
Builds
Industrial 3D printing systems (Formlabs)
Domain
Manufacturing / Additive Manufacturing / Industrial Hardware
Deliverable
physical/clinical work
Required skills
Electromechanical troubleshooting, equipment installation, user training, preventative maintenance, travel management, documentation
Preferred skills
French fluency, startup environment experience, passion for 3D printing
Technologies
Formlabs 3D printers, Salesforce
Responsibilities
Install, commission, and calibrate new 3D printing systems at customer sites; conduct on-site user training for operation and basic maintenance; perform rapid-response repairs and troubleshooting to minimize downtime; execute scheduled preventative maintenance visits; manage complex travel logistics and submit expenses; maintain detailed records in Salesforce.
Seniority
Individual Contributor, hands-on field role