Senior Service Technician, Service Operations, Labs (AM Shift)
Core
Advanced diagnostic and repair work for robotic systems, modular components, and support vehicles to keep the robot fleet operational.
Role type
Senior Service Technician (Robotics/Automotive)
Builds
Maintains and repairs robotic fleet and support vehicles for DoorDash Labs' last-mile logistics automation.
Domain
Robotics, Autonomous Vehicles, Fleet Operations
Deliverable
physical/clinical work
Required skills
Advanced troubleshooting, component-level repair, electrical systems diagnostics, technical manual interpretation, calibration of diagnostic tools, workload management, mentorship of junior technicians
Preferred skills
Vehicle or fleet service experience (EV/autonomous), robotics experience, aircraft service experience, JIRA usage, MaintainX usage
Technologies
JIRA, MaintainX, specialized diagnostic tools
Responsibilities
Diagnose complex faults in robotic systems and support vehicles, perform advanced repairs on electrical systems and control units, interpret technical schematics and flowcharts, document diagnostic processes and root cause analysis, provide technical guidance to Level 2 Technicians, calibrate and maintain diagnostic test equipment
Seniority
Senior, hands-on IC
