Learning Community & Hub Operations Intern: Nairobi
Core
Support learners from enrollment to graduation and maintain safe, well-run hub operations for ALX Africa's tech training programs.
Role type
Learning Community & Hub Operations Intern
Builds
Tech skills training programs for software engineering, data science, and cybersecurity
Domain
EdTech / Vocational Training
Deliverable
client delivery
Required skills
Learner engagement, data analysis, event coordination, stakeholder management, operational compliance, digital tool proficiency
Preferred skills
Education support experience, social media community management, project management tools, data visualization
Responsibilities
Provide timely support and guidance to learners throughout the program journey, Track learner progress and support data collection on milestones, Maintain hub cleanliness, safety, and operational standards through weekly inspections, Coordinate with hub support staff to track delivery and surface challenges, Facilitate communications and engagement campaigns across multiple channels, Collect monthly feedback from the community on areas for improvement
Seniority
Intern