Systems Administrator Team Lead
Core
Lead a team providing technical support and infrastructure management for remote sites, inspection centers, and auctions, ensuring high-quality service delivery and end-user experience.
Role type
Senior IC Systems Administrator Team Lead (Field Services)
Builds
Remote site infrastructure, network systems, security controls, and support for critical applications at inspection centers and auction facilities.
Domain
Automotive retail / IT Infrastructure / Network Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Windows Server administration, Active Directory, DHCP, network services, Windows OS imaging, vendor management, project management (Jira), firewall/switch/wireless configuration, SD-WAN, data center processes, Cisco/Juniper/Fortinet/Meraki device configuration, G-Suite, MS Office 365, AV equipment troubleshooting, service desk metrics/KPIs reporting
Preferred skills
ITIL foundation, SLA management, remote site management experience, people management (1+ years)
Technologies
Windows Server, Active Directory, DHCP, Windows 10/11, Jira, Cisco, Juniper, Fortinet, Meraki, SD-WAN, G-Suite, Office 365
Responsibilities
Oversee team monitoring and support of remote site circuits, network, and security systems; prioritize support for Inspection Centers and auctions; collaborate with Property Operations, Security, and Construction teams; manage vendor relationships for installs and turn-ups; document and track technical issues; coach and develop team members; lead initiatives to improve business processes and service delivery; ensure policy adherence and security controls; report metrics and KPIs to leadership
Seniority
Senior, hands-on IC with people management