Technical Support Specialist - Relocation to Budapest
Core
Provide technical and commercial support to direct customers, distributors, and retailers in the EMEA region for Formlabs 3D printers, resolving issues, analyzing logs, and training partners.
Role type
Senior IC technical support specialist (3D printing hardware)
Builds
3D printing hardware solutions for product design and prototyping
Domain
3D printing / additive manufacturing
Deliverable
client delivery
Required skills
Italian (C1), English (C1), technical troubleshooting, log analysis, customer relationship building, written communication
Preferred skills
passion for 3D printing, startup environment experience
Technologies
Formlabs 3D printers
Responsibilities
Support EMEA customers and partners via phone, email, or chat; train direct customers and retailers on printer usage; collaborate with global engineering teams to resolve technical issues.
Seniority
Mid-level, hands-on IC
