Staff Conversational Designer (PST)
Core
Define persona, turn-taking, repair, and pacing for Deepgram's voice agents to ensure human-like interaction in real-time.
Role type
Staff IC Conversational Designer (Voice AI)
Builds
Voice agents, conversational quality evals, and developer-facing design guidance for the Voice Agent API.
Domain
Voice AI, Large Language Models (LLM), Speech-to-Text (STT), Text-to-Speech (TTS)
Deliverable
production ML models | product features
Required skills
Conversational behavior design for LLM-based voice agents, Speech pipeline fluency (ASR, LLM, TTS), Turn-taking and interruption design, Conversational repair and confirmation strategy, Latency-aware pacing design, Quality measurement and evals, Technical documentation and design guidance, Influencing engineering and ML partners
Preferred skills
Named assistant or production voice agent platform experience, Wizard of Oz testing, LLM/voice quality eval tooling, High-stakes conversation design, Multilingual or cross-locale experience
Technologies
ASR, LLM, TTS, Voice Agent API
Responsibilities
Define persona and voice system, Design turn-taking and barge-in behavior, Establish conversational-quality evals, Build reference agent experiences, Partner with ML and Research on ASR/TTS behavior, Set conversation-design principles
Seniority
Staff, hands-on IC with high leverage