Staff IT Operations Engineer
Core
Staff IT Operations Engineer ensuring stable IT services for executives and employees, managing endpoint ecosystems, and optimizing operational workflows.
Role type
Staff IT Operations Engineer (Enterprise)
Builds
Stable IT services, managed endpoint environments, and optimized operational processes for Corporate IT.
Domain
Enterprise IT Operations / Endpoint Management / Identity & Access Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cross-platform endpoint management (Windows, macOS, iOS, Android), MDM administration (Microsoft Intune, Jamf), Endpoint security management, Identity and account lifecycle management (Active Directory, Microsoft Entra ID), Network troubleshooting (LAN, Wi-Fi, TCP/IP, Switch, Firewall), Vendor management, Executive technical support, IT process optimization, Project execution
Preferred skills
IT process automation, Workflow automation, Script-assisted tasks, SOP and technical documentation creation, Global team collaboration, ITSM frameworks (ITIL, ServiceNow), Stakeholder management, IT Asset Management (ITAM)
Technologies
Microsoft Intune, Jamf, Active Directory, Microsoft Entra ID, ServiceNow, TCP/IP, Wi-Fi, LAN, Switch, Firewall
Responsibilities
Provide high-quality technical support for executives and VIP users; Manage and maintain multi-platform endpoint devices; Administer MDM platforms and endpoint security tools; Support identity management and server environments; Manage IT vendors and monitor SLAs; Optimize IT operations workflows and create runbooks; Execute local IT projects
Seniority
Staff, hands-on IC with strategic oversight