Billing Operations Associate
Core
Owns the end-to-end billing lifecycle across Instacart's retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls.
Role type
Billing Operations Associate
Builds
Monthly billing cycles, invoices, credit/debit memos, refunds, and Oracle workbooks for new/amended contracts
Domain
Retail / Marketplace / SaaS
Required skills
Billing operations, Accounts receivable, Order-to-cash, Invoicing processes, ERP workflows, AR fundamentals, Spreadsheet proficiency (Excel/Google Sheets), Oracle ERP, Salesforce CRM, Contract review, Financial controls
Preferred skills
BI tools (Alteryx/SQL), AI tooling, Marketplace/subscription billing models, Cross-functional collaboration
Technologies
Oracle, Salesforce, Ariba, Google Sheets, Microsoft Excel, Alteryx, SQL
Responsibilities
Execute monthly billing cycles and generate invoices, Process credit/debit memos and refunds, Build and maintain Oracle workbooks for contracts, Review commercial contracts for billing requirements, Conduct peer reviews of invoice calculations, Respond to billing inquiries and escalate disputes, Support audit requests and complete ad hoc projects
Seniority
Mid-level, hands-on IC