Senior Product Manager, AI Call Intelligence
Core
Own the end-to-end lifecycle for Litify's AI Call Intelligence suite, including call capture, transcription, AI summaries, and shipping AI voice agents.
Role type
Senior Product Manager (AI Voice & Agentic Workflows)
Builds
AI voice agents, agentic workflows, call intelligence features, and coaching tooling for legal operations.
Domain
Legal Technology / AI / Voice AI
Deliverable
production ML models | product features
Required skills
B2B SaaS product management, AI/ML product management, cross-functional delivery, unstructured data product design, conversational/agentic AI design, technical strategy translation
Preferred skills
Salesforce experience, telephony/VoIP platforms, speech-to-text/conversation analytics, LLMs/document intelligence, legal tech domain knowledge
Technologies
LLMs, speech-to-text, VoIP, conversational AI frameworks
Responsibilities
Set roadmap for call capture and AI summaries; define conversational insight integration into workflows; ship AI voice agents; own agentic workflows and guardrails; build QA/coaching tooling; lead client discovery and beta programs; run market research; translate strategy to backlog; drive adoption via data insights
Seniority
Senior, hands-on IC with cross-functional leadership influence