Software Architect - Enterprise AI
Core
Define and drive the vision, software architecture, and establish AI/ML platforms across all Twilio business functions and corporate teams.
Role type
Senior IC Software Architect (Enterprise AI)
Builds
Internal AI/ML platforms, AI agents, and custom AI applications for company-wide use.
Domain
Enterprise Software, Generative AI, Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
distributed systems design, system design, scalability, security, cost optimization, LLM and Agentic Applications, full-stack architecture, technical strategy, mentoring senior engineers
Preferred skills
GenAI solution development, RAG implementation, agentic workflows, cross-organizational leadership
Technologies
LLMs, GenAI frameworks, Cloud platforms
Responsibilities
Set long-term architectural vision and align teams; lead cross-product architecture reviews; solve complex technical challenges at company-wide scale; mentor principal and staff engineers; partner with executive leadership on strategic direction; develop AI Agents and Solutions using GenAI; propose and build custom AI applications (e.g., RAG chatbots, agentic workflows); lead cross-team efforts to resolve issues in AI/ML applications.
Seniority
Senior, hands-on IC with strategic leadership
